FAQ(FAQ)
Closing an account
- I want to close my account (I want to delete my account)
- If you wish to delete or cancel your account, please contact customer support.
In addition, IS6FX currently requires customers to complete the cancellation procedure for a single MT4/MT5 account by themselves.
How to cancel a single account
Please log in to My Page, click [Home] → [Assets] → [Account List], and press the button to apply for account cancellation.
* Please obtain transaction history data before canceling the contract.
* Since all account balances and bonuses will be lost, if there is a balance, please apply for withdrawal before cancellation.
*Please note that a canceled account cannot be reused.
*Please contact customer support for cancellation of cancellation application.